Privacy Policy
1 Who we are
Approved ("we," "us," "our") operates the Approved mobile app and the website approvedbylama.com. This policy explains what we collect, why we collect it, how we use it, and your choices.
2 Scope
This policy covers the Approved Android app and approvedbylama.com. Third-party sites or services linked from our app/website are not covered—check their policies.
3 What we collect (by category)
We only collect what we need to run and improve the service.
- Account & Contact Info (e.g., name, email, phone) — if you create an account or contact support.
- Identifiers & Device Info (e.g., device model, OS, app version, advertising ID*) — for security, analytics, crash diagnostics.
- Usage Data (e.g., screens viewed, features used, interaction timestamps) — to improve performance and UX.
- Diagnostics (e.g., crash logs, performance metrics) — to fix bugs and stability issues.
- Content you provide (e.g., text, images, forms) — only what you submit.
- Cookies & Similar Tech (Website only) — for basic site functionality and analytics.
* You can reset your advertising ID in Android settings.
4 Why we use your data
- Provide, operate, and secure
- Customer support
- Improve features & performance
- Personalize experience
- Comply with law
5 Legal bases (EEA/UK GDPR)
Performance of a contract
To provide the app/service you requested.
Legitimate interests
App security, fraud prevention, product improvement.
Consent
Optional features like notifications, location, marketing.
Legal obligation
Where we must keep certain records.
6 Do we share data?
We don’t sell personal data.
We share only with:
- Service providers/Processors (e.g., hosting, analytics, crash reporting, email) under contracts that restrict use to our instructions.
- Legal/Compliance when required by law or to protect rights, safety, and security.
- Business transfers (e.g., merger/acquisition) with notice where required.
Typical processors we may use:
- Firebase Analytics / Google Analytics — usage analytics
- Firebase Crashlytics — crash diagnostics
7 App permissions (Android)
We request permissions only when a feature needs them:
8 Data retention
We keep data only as long as needed for the purposes above, then delete or anonymize it.
Account Data
Kept while active + 6 months after closure.
Logs & Diagnostics
Retained for 6–12 months.
9 Security
We use technical and organizational measures (encryption in transit, access controls, limited retention). No system is 100% secure, but we work to protect your data.
10 International transfers
If data is processed outside your region, we use lawful safeguards (e.g., EU Standard Contractual Clauses) where required.
11 Your rights
Depending on your region, you may have rights to access, correct, delete, restrict, object, or port your data.
You can request disclosure, correction, deletion, and opt-out of "sale"/"sharing" (we don’t sell personal data).
Requests: [email protected]. We’ll verify and respond within the legal timeframe.
12 Your choices
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Account deletion: Use Settings → Account → Delete Account inside the app or email us. Deletion is permanent.
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Marketing: Unsubscribe in any email or in-app settings.
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Permissions: Change in Android settings at any time.
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Cookies (website): Use your browser controls; some functionality may break.
13 Children
Our service is not directed to children under 13. We don’t knowingly collect data from children. If you think a child used the service, contact us and we’ll delete related data.
14 Third-party links
Links to other sites or services are outside our control. Review their policies before using them.
15 Changes to this policy
If we make material changes, we’ll notify you in-app or on the website and update the effective date. Keep using the app only if you agree to the updated policy.
16 How to contact us
© 2025 Approved. All rights reserved.